Before moving to VoIP from a more traditional business phone system, businesses should be aware of the pros and cons of business VoIP. No new technology is free of some drawbacks, no matter how small. The same is true of VoIP, although the benefits far outweigh the drawbacks.
Benefits of IP telephony
Reducing the cost of the phone, one of the main benefits offered by voip communication is that phone calls over the Internet do not incur a higher cost than the user makes for their Internet connection. Better use is made of the available bandwidth, which is usually underutilized. This type of application, whose final development and implementation is still to come, represents great savings for users in short and long distance calls, more services and a structural renovation of the telephony business, which will likely have unthinkable consequences for operators. Although this aspect depends a lot on the VoIP provider, in general, it can be noted that incoming IP telephony calls are automatically redirected to the VoIP phone wherever it connects to the Internet. If the user travels with his VoIP phone, he will be able to receive his calls as he does at home. There are many additional benefits that are not available in traditional telephony or are available at an additional cost, such as conferences for up to 5 people, use of fax machines and answering machines, etc.
Information is transported on a packet division, so a connection usually consists of the transmission of several packets. These packets can be lost, and there is also no guarantee of how long it will take to get from one end of the communication to the other.